Effective Date: June 2025

At TaskforcePh BPO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our services—including via our website, communications, or any other interactions with us. Please review this document carefully to understand our data practices.

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1. Information We Collect

We may collect various types of data to effectively deliver our services, including:

Personal Data: Information that identifies you, such as your name, email address, phone number, mailing address, and payment or billing information.

Non-Personal Data: Technical and usage data such as IP address, browser type, operating system, referring URLs, and other analytics data.

Business-Related Information: Data concerning your interactions with our services, including account details, transaction records, service usage, and customer communications.

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2. How We Use Your Information

TaskforcePh BPO utilizes the information we collect for several purposes:

Service Delivery and Improvement: To facilitate, customize, and enhance our business process outsourcing services.

Communication: To send you important updates, notifications, and personalized content related to your interactions with us.

Internal Management: For record-keeping, data analysis, system administration, and compliance with legal obligations.

Customer Support:To respond to inquiries, troubleshoot issues, and provide support tailored to your needs.

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3. Disclosure of Information

While we are committed to keeping your information secure, there are limited circumstances in which we may share your data:

Trusted Third-Party Providers: We may share your data with vendors or partners who support our business operations (e.g., IT services, payment processing, or customer support). These third parties are required to maintain the confidentiality and security of your information.

Legal Obligations: Disclosure may occur when necessary to comply with applicable laws, regulations, or legal processes such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or other reorganization, your data might be transferred as part of the transaction, subject to confidentiality agreements and applicable safeguards.

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4. Data Security

We implement a range of security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Although no method of data transmission or storage is completely secure, we strive to apply state-of-the-art protection techniques and review our practices regularly.

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5. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes set out in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will either delete it or render it anonymous.

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6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance your browsing experience.

Analyze website traffic and user behavior.

Personalize content and advertisements.

You may adjust your browser settings to refuse cookies; however, please note that some parts of our website may not function as intended if cookies are disabled.

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7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Right to Access: Request a copy of the data we hold about you.

Right to Correction: Ask us to update or correct any inaccurate or incomplete information.

Right to Deletion: Request that we delete your personal data, subject to certain limitations.

Right to Restrict Processing: Request that we limit how your data is used.

Right to Data Portability: Request the transfer of your data to another service provider.

Right to Object: Object to the processing of your data under certain conditions.

If you wish to exercise any of these rights or have concerns regarding our data practices, please contact us using the information provided below.

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8. Third-Party Links

Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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9. Changes to This Privacy Policy

TaskforcePh BPO reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised terms.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Email: Ask@TaskforcePh.com

Phone: +1 786-744-8311

Address: J. Saavedra St., Toril, Davao City, Philippines 8000

This Privacy Policy is intended to provide a comprehensive framework that upholds transparency and your data rights. As TaskforcePh BPO evolves and our services expand, we are committed to keeping you informed about how we protect your personal information.